VAYACOM

Why Choose This Solution

Customer Sentiment Insights

DLVRD enables chatbots to deliver consistent communication across multiple channels, enhancing customer reach

Offer real-time support and reduce wait times with DLVRD’s AI-powered chatbots

Automate repetitive tasks to improve efficiency and allow teams to focus on strategic priorities

Personalize every conversation with DLVRD, ensuring customers feel valued

Increase engagement rates by communicating through customers’ preferred channels

Lower operational costs by automating high-volume inquiries seamlessly

Build trust and loyalty by providing reliable, accurate, and responsive interactions

AI Chatbots ( Websites, mobile apps, WhatsApp, Facebook and Instagram DM)

AI chatbots transform customer engagement by automating conversations across WhatsApp, SMS, Web, and Social channels. Whether through simple menu-based options or advanced AI-powered assistants, DLVRD helps you deliver faster support, reduce costs, and create human-like interactions that scale.

Provide structured and reliable customer journeys with button-driven flows. Menu-based chatbots guide users step by step for FAQs, bookings, or service requests, ensuring clarity and consistency.

Deliver intelligent, natural conversations powered by OpenAI integration. These bots understand customer intent, adapt to context, and provide tailored answers or product recommendations. When needed, they smoothly hand over to live agents for complex queries.

Agentic AI and Smart Product Discovery

Transform the way customers shop and engage with your brand. By simply scanning a QR code, users can start a personalized conversation with an AI chatbot that understands their preferences, asks the right questions, and recommends the best products instantly. This is not a static FAQ bot, it is an intelligent, agentic assistant that adapts to each customer journey, helping them explore, compare, and decide faster.

How It Works

Understands natural language in multiple languages and dialects. Learns continuously from customer interactions. Provides context-aware, human-like conversations. Delivers instant, accurate answers across industries.

TTS (Text-to-Speech) Capabilities

Converts responses into natural voice for phone bots or voice assistants. Multi-language and multi-accent support for local and global audiences. Makes customer interactions more personal and accessible.

STT (Speech-to-Text) Capabilities

Transcribes customer voice input into text in real time. Enables smooth voice interactions in call centers and apps. Allows AI bots to understand spoken questions, even with accents.

Menu-Based & Conversational Flexibility

Quick structured flows for simple tasks (menu/chat buttons). Free-flowing conversations powered by AI for complex requests. Hybrid setup: bot knows when to stick to menus and when to “talk like a human.”

Agentic AI Actions

Not just answering but doing: booking appointments, checking inventory, sending payment links, confirming deliveries, escalating to agents. Acts as a smart assistant that takes initiative, not just a responder.

Personalization at Scale

Tailors recommendations based on purchase history, location, or preferences. Knows when to upsell, cross-sell, or simply reassure a customer. Creates one-to-one experiences across thousands of users simultaneously.

Omnichannel Deployment

Works across WhatsApp, SMS, RCS, Email, Web Chat, Social Media, and Voice. Keeps the conversation consistent if the customer switches channels.

Continuous Updates

AI knowledge base is refreshed with new FAQs, catalogs, or services. Models are fine-tuned regularly to stay compliant and relevant. Always evolving with your business growth.

Analytics & Insights

Tracks customer sentiment, intent, and satisfaction. Provides reports on conversions, drop-offs, and agent handovers. Turns conversations into actionable business intelligence

Enterprise-Grade Security

Data encrypted end-to-end. Compliance with GDPR, Meta, and telecom regulations. Safe integration with CRMs, ERPs, and payment systems