WhatsApp
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Retail and E-Commerce

Leverage DLVRD’s advanced digital tools to reduce costs, boost sales, and enhance customer engagement. Transform your business with automated messaging, personalized experiences, and seamless communication across all channels.

Benefits of DLVRD
Why Choose This Solution
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Rich Media Messaging

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Hybrid Agents Support (AI Digital and Live Agent)

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Automated Customer Journey

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Logistics Operations Monitoring

E-commerce, Delivery, Shipping, and Logistics

DLVRD enables retailers to deliver real-time updates, personalized promotions, and cart reminders via SMS, WhatsApp, RCS, and Email, boosting customer satisfaction and overall experience.

Simplifies communication

Ensures customers are up to date with their orders

Drive more value with smarter upselling and cross-selling strategies

Maintains long-term customer relationships

Delivers personalized and timely communication

Attract attention and drive engagement with compelling promotional messages

Abandoned Cart Recovery

DLVRD brings shoppers back with personalized cart recovery messages sent through WhatsApp SMS or Email. With product visuals and pre-filled carts customers can complete their purchase in seconds without any confusion.

Send personalized WhatsApp messages when a shopper abandons their cart

Include product photos prices and direct cart links for instant checkout

Recover lost sales with limited time offers or urgency-based messages

Guide users to a pre-filled cart to reduce friction and boost conversion

Track recovery and performance with real time data and engagement

App Promotion & Food Ordering

Boost your restaurant sales by promoting your mobile app directly through messaging channels. Customers can discover your menu, download the app, and enjoy exclusive offers while placing their orders in just a few clicks.

App download promotion

Exclusive discount codes

Instant order placement

Real-time order tracking

Personalized offers for loyalty customers

Order Confirmations & Live Delivery Tracking

DLVRD keeps customers informed at every stage of the delivery process through real time updates on WhatsApp and SMS. From order confirmation to arrival and review requests the experience feels smooth and professional from start to finish.

Send instant confirmation messages with order number and tracking link

Provide live delivery updates like shipped out for delivery and arriving soon

Keep customers ready by updating them at each step of the journey

Follow up with a thank you message and review request after delivery

Improve customer satisfaction and reduce support inquiries with proactive communication

Customer Feedback & Surveys

Collect instant feedback after every dining experience with interactive surveys sent over messaging apps. Customers can rate their visit in seconds, helping you measure satisfaction, improve service, and build loyalty.

One-tap feedback collection

Instant customer sentiment insights

Customizable surveys

Real-time reporting dashboards

Automated follow-up based on rating

How It Works
1

Verified Channel Setup

DLVRD activates WhatsApp, SMS, Email, and RCS for your store under a verified business profile.

2

Product Catalog Integration

We connect your e-commerce platform to sync live inventory and pricing.

3

Smart Promotions

AI chatbots send personalized offers and seasonal campaigns.

4

Cart Recovery Automation

Abandoned carts trigger instant reminders and incentives.

5

Order Tracking

Customers receive automated status updates from checkout to delivery.

6

Loyalty Rewards

Targeted campaigns keep existing customers engaged.

7

Feedback Collection

Post-purchase surveys capture customer insights in real time.

8

Analytics & Growth

Dashboards track conversion rates, repeat buyers, and campaign ROI.

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